Just Casino Privacy Policy

At Just Casino, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform at Just Casino.com. By creating an account or using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us at support@Just Casino.com if you have any questions.

Who We Are

We operate Just Casino as a licensed online gaming platform established in 2023. Our services include casino games, live dealer tables, sports betting, and loyalty programmes accessible via desktop and mobile browser. We act as the data controller for all personal information collected through our platform, and we are responsible for ensuring that your data is handled lawfully, fairly, and transparently in accordance with applicable data protection legislation.

Information We Collect

When you register, use, or interact with our services at Just Casino, we may collect the following categories of personal data:

Registration and Identity Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username, password, and account preferences
• Identity verification documents such as passport or national ID
• Proof of address documentation when required for verification

Financial and Transaction Data

• Payment method details including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
• Deposit and withdrawal history, including amounts, currencies, and timestamps
• Records of bonuses claimed, including any just casino bonus codes or just casino no deposit bonus codes applied to your account
• Information related to your just casino withdrawal time requests and processing status

Technical and Usage Data

• IP address, browser type, operating system, and device identifiers
• Pages visited, games played, session durations, and navigation patterns
• Login timestamps, including data generated when you complete the just casino login process
• Referral sources and affiliate tracking parameters

Communications Data

• Messages sent to our support team via live chat or email
• Records of any complaints, disputes, or responsible gaming requests
• Marketing preferences and opt-in or opt-out records

How We Use Your Information

We at Just Casino use the personal data we collect for the following purposes:

• Account management: To create, verify, and maintain your player account, including processing your just casino sign up bonus and authenticating your identity
• Payment processing: To handle deposits, withdrawals, and currency conversions across our supported payment methods
• Legal compliance: To meet our obligations under anti-money laundering (AML), Know Your Customer (KYC), and responsible gambling regulations
• Service improvement: To personalise your experience, recommend relevant games, and improve our platform's performance
• Fraud prevention: To detect and prevent suspicious activity, bonus abuse, or violations of our Terms and Conditions
• Marketing communications: To send you promotional offers, information about Just Casino promotions, or updates about our services — where you have provided consent
• Customer support: To respond to your enquiries and resolve any issues you raise through our 24/7 support channels

Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the nature of the activity:

• Contractual necessity: Processing required to fulfil our agreement with you as a registered player
• Legal obligation: Processing necessary to comply with applicable laws and our gaming licence conditions
• Legitimate interests: Processing carried out to prevent fraud, improve our services, or protect the integrity of our platform
• Consent: Processing based on your explicit agreement, particularly in relation to direct marketing communications

Sharing Your Information

We at Just Casino do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary:

• Payment processors and financial institutions to facilitate deposits and withdrawals
• Identity verification and KYC service providers to confirm your identity and comply with regulatory requirements
• Game software providers such as Evolution, Pragmatic Play, Hacksaw Gaming, and others whose titles you access on our platform
• Regulatory and law enforcement authorities when we are legally required to disclose information
• Fraud prevention and security partners to protect the integrity of our platform and our players
• Affiliated companies and sister sites operating under the same group structure, where relevant to your account

All third-party service providers we engage are contractually required to handle your data securely and in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our Just Casino platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how our services are used. Cookies may be placed by us directly or by trusted third-party partners. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our site. For full details on how we use cookies, please refer to our dedicated Cookie Policy.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In most cases, we are required to keep records of player accounts and transactions for a minimum of five years following account closure. When your data is no longer required, we securely delete or anonymise it in line with our internal data retention procedures.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by us at Just Casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct any inaccurate or incomplete data
• Right to erasure: You may request deletion of your data, subject to our legal obligations
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to data portability: You may request that we provide your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@Just Casino.com. We will respond to your request within the timeframe required by applicable law.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. Our security practices include SSL encryption, access controls, and regular security assessments. While we take all reasonable precautions, no online system is entirely risk-free, and we encourage you to use a strong password and keep your just casino login credentials confidential.

International Data Transfers

Our Just Casino operations serve players across multiple jurisdictions including Canada, New Zealand, Norway, South Africa, and Switzerland, among others. As a result, your data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms, to protect your information to the same standard as required in your home jurisdiction.

Responsible Gaming and Data

We at Just Casino collect and process data related to your gaming activity to support our responsible gaming obligations. This includes monitoring play patterns, identifying potential signs of problem gambling, and enforcing self-exclusion requests. Any data processed for responsible gaming purposes is treated with the highest level of confidentiality and is used solely to protect player welfare.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer at Just Casino. When we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at Just Casino, please do not hesitate to reach out to our team. You can contact us at any time through our 24/7 live chat support or by emailing us directly at support@Just Casino.com. We are committed to addressing your enquiries promptly and transparently.